Reference

How raja4d Handles Your Personal Data

This Privacy Policy explains exactly what information raja4d collects when you open an account, make a deposit via DANA, OVO, GoPay or QRIS, and use our lobby —…

Encrypted account storageDANA, OVO, GoPay & QRIS transaction privacyData access on requestNo third-party sale of your data24-hour deletion request support

Explore the Lobby Read FAQ

What Data We Collect and Why

raja4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you create an account on raja4d, we collect your name, email address, and the payment method you choose — whether that is DANA, OVO, GoPay, or QRIS. Transaction records are retained to process withdrawals and verify identity, which is a requirement that depends on local

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law. We also collect device identifiers and session logs to detect unauthorised access. Cookies are used strictly to keep your session active and remember your lobby preferences; we do not use them to profile you for advertising. You can request a full export of the data
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we hold at any time by contacting our support team. All data is stored on servers with AES-256 encryption, and access is restricted to staff with a verified operational need.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Privacy Team

Team online

Live Chat — 24 Hours

Our live chat channel is open around the clock. Send a message from within your account dashboard and a privacy team member will respond within five minutes during standard hours, or within thirty minutes overnight.

Email Privacy Request

Send your data access, correction, or deletion request to our dedicated privacy email address. We acknowledge every email within two working hours and resolve most requests within three business days.

Account Settings — Data Centre

Log in, navigate to Account Settings, then select Data & Privacy. From there you can download your transaction history, update your stored contact details, or submit a formal deletion request without contacting support.

DATA HANDLING PRACTICES

Six Ways We Protect Your Information

raja4d applies a layered security approach to every account. From the moment you deposit via DANA through to the point a withdrawal clears back to your OVO wallet…

AES-256 Encryption at Rest

All stored account data — including payment method tokens for DANA, OVO, GoPay and QRIS — is encrypted using AES-256.

Cookie Policy — Session Only

We set only functional cookies that keep your lobby session alive and remember display preferences.

Account Login Security

Every login attempt is checked against your registered device fingerprint.

Data Retention Schedule

Transaction records are kept for the period required under applicable Indonesian financial regulation, then securely deleted.

Third-Party Data Sharing Limits

We share data with payment processors — including the networks behind DANA, OVO, GoPay and QRIS — only to the…

Your Right to Correct or Delete

You have the right to request correction of inaccurate data or deletion of your account record, where local law permits.

Your Privacy Questions, Answered

The questions below cover the data rights and account privacy concerns we hear most often from people using raja4d in Indonesia. If your specific situation is not covered here, our 24-hour live chat team can walk you through the relevant step in your account.

We collect your name, email address, date of birth, and the payment method you register — such as DANA, OVO, GoPay or QRIS. Device identifiers and session logs are also recorded to protect your account from unauthorised access.

We share data only with the payment processors required to complete your deposit or withdrawal — for example, the DANA or OVO network. We do not sell or pass your information to advertisers, data brokers or unrelated third parties under any circumstances.

Transaction records — including every QRIS and GoPay deposit — are retained for the period required by applicable Indonesian financial regulation. After that window closes, records are securely and permanently deleted from our systems.

Yes. Log in and go to Account Settings, then Data & Privacy, to download a full export. Alternatively, email our privacy team and we will prepare a secure data package within three business days at no charge to you.

Submit a deletion request through Account Settings under Data & Privacy, or send an email to our privacy address. We confirm receipt within two hours and complete the deletion — where local law permits — within thirty days.

We set functional cookies only: a session token to keep you logged in and a preference cookie to remember your lobby layout. We do not place advertising or cross-site tracking cookies without your explicit consent via the cookie consent banner.

Contact our 24-hour live chat immediately. We will freeze unusual activity, trigger a forced password reset, and open an internal security review. You will receive a written update within twenty-four hours of raising the concern.

How raja4d Handles Your Personal Data

Reach Our Data Privacy Team

Live Chat — 24 Hours

Email Privacy Request

Account Settings — Data Centre

Six Ways We Protect Your Information

AES-256 Encryption at Rest

Cookie Policy — Session Only

Account Login Security

Data Retention Schedule

Third-Party Data Sharing Limits

Your Right to Correct or Delete

Your Privacy Questions, Answered

01 What personal data does raja4d collect when I open an account?

02 Does raja4d share my data with third parties?

03 How long does raja4d keep my transaction records?

04 Can I request a copy of all the data raja4d holds about me?

05 How do I ask raja4d to delete my account and personal data?

06 What cookies does raja4d set on my device?

07 What should I do if I think my raja4d account data has been accessed without my permission?

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