Reference

Terms & Conditions That Protect Your Account

These Terms & Conditions govern every interaction you have with raja4d — from opening your account and depositing via DANA, OVO, GoPay or QRIS, to requesting a withdrawal…

Account eligibility depends on local lawDeposits: DANA, OVO, GoPay, QRIS24/7 live chat supportWithdrawal verification requiredTerms updated with written notice

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What These Terms Cover for You

raja4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

By opening an account on raja4d, you agree to these Terms & Conditions in full. Your account is personal and non-transferable — you are solely responsible for all activity conducted through it. Deposits processed through DANA, OVO, GoPay and QRIS are final once confirmed on our

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system; disputes must be raised with our support team within 48 hours of the transaction timestamp. Withdrawals are released only after we verify your account identity, a step designed to protect your funds from unauthorised access. We reserve the right to suspend any account found to
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be in breach of these terms, including accounts showing signs of fraudulent deposit patterns. Eligibility to use raja4d depends on local law in your region, and it is your responsibility to confirm that access is permitted where you reside. Material changes to these Terms & Conditions
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will be communicated to you at least seven days in advance via the email address registered to your account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HUBUNGI TIM KAMI

Reach Us About Any Terms Question

If any clause in these Terms & Conditions is unclear, or if you need to dispute a transaction or request an account review, our support team is available around the clock. You can reach us through live chat, email or our Telegram channel — whichever channel works best for you. Customers in Bandung and across Indonesia have used all three paths to resolve account and policy questions within one business day.

Team online

Live Chat

Available 24 hours a day, seven days a week directly inside your account dashboard. Response time is under two minutes during peak hours for terms and account-related questions.

Email Support

Send detailed terms queries or formal account-review requests to our support address. We aim to respond within one business day with a written reference number for your records.

Telegram Channel

Join our official Telegram channel for policy update announcements and quick clarifications on Terms & Conditions changes. Link available on the Contact page of your account area.

KEAMANAN DAN KEPERCAYAAN

How We Manage Your Account and Data

Our approach to data handling, account security and policy compliance is built around keeping your information accurate and your account protected.

Data Retention Policy

We retain your account data for the period required under applicable regulations.

Cookie Usage

We use session cookies to keep your account logged in and analytics cookies to improve page performance.

Account Security

Your account password is stored using one-way encryption. We never share your login credentials with third parties.

Who Holds Your Data

Raja4d holds your personal data internally. We do not sell your information.

Requesting Data Changes

To update your registered name, phone number or email address, submit an account-change request through live chat with a valid…

Policy Contact Point

All formal queries about these Terms & Conditions — including data access requests and complaints — should be directed to…

Your Terms & Conditions Questions Answered

These are the questions we receive most often about our Terms & Conditions. If your question is not covered here, reach us on live chat and we will respond with a clear, written answer referencing the relevant clause.

These terms apply to every person who opens an account on raja4d. Access depends on local law in your jurisdiction, so you confirm eligibility by proceeding with registration and accepting these terms at that point.

No. We notify you at least seven days before any material change takes effect by sending a message to your registered email address. Continued use of your account after that period means you accept the updated terms.

Raise the dispute with our live chat support within 48 hours of the transaction timestamp. Provide your transaction reference number and we will review the deposit log and coordinate with the relevant payment provider on your behalf.

Contact support via live chat or email with your registered account details. We will compile and send a summary of the data we hold on your account within the timeframe required by applicable regulations.

Account suspension may result from fraudulent deposit activity, sharing your account with another person, providing false registration details, or actions that breach the fairness rules outlined in the full Terms & Conditions document.

Yes. Withdrawals are governed by the terms, specifically the identity-verification requirement. You must complete account verification before your first withdrawal is released, regardless of the payment method — GoPay, QRIS or bank transfer.

Send a written complaint to the compliance email address listed in your account dashboard's Contact section. Include your account ID, the relevant clause you are questioning, and a description of the outcome you are seeking.

Terms & Conditions That Protect Your Account

Reach Us About Any Terms Question

Live Chat

Email Support

Telegram Channel

How We Manage Your Account and Data

Data Retention Policy

Cookie Usage

Account Security

Who Holds Your Data

Requesting Data Changes

Policy Contact Point

Your Terms & Conditions Questions Answered

01 Who do these Terms & Conditions apply to?

02 Can raja4d change these Terms & Conditions without telling me?

03 What happens if I dispute a DANA or OVO deposit?

04 How do I request a copy of my personal data?

05 What can get my account suspended under these terms?

06 Are withdrawals covered under these Terms & Conditions?

07 How do I formally raise a complaint about a terms decision?

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